Required Documentation

The application collects the information TenderCare needs to maintain as part of your registry file, including your contact information, date of birth, Social Security number, education and employment history, your resume or work history, and applicable license or certification information.

You can complete the application even if you do not have every document ready yet. Items such as your background screening, training certificates, or health statement can be added through the application or sent to us separately as you receive them.

Please use the secure application for your Social Security number and other sensitive details rather than regular email.

The screening is completed through the Florida AHCA Clearinghouse and includes fingerprint-based FDLE/FBI screening.

The required attestation addresses compliance with Florida background-screening requirements and your continuing obligation to report applicable arrests, convictions, or other changes that may affect your eligibility.

TenderCare will provide the applicable Florida statutes, rules, and required reference information for your role. Signing simply confirms that you received these materials, and we are always happy to answer any questions.

The statement must be provided before client contact and may be completed by an appropriate licensed health care professional, including:

• Physician
• Physician Assistant
• Advanced Practice Registered Nurse
• Registered Nurse working under appropriate physician supervision or protocol

The qualifying training should address the applicable required subject matter, including:

• Modes of transmission
• Infection-control procedures
• Clinical management
• Prevention
• Appropriate behavior and attitude
• Applicable Florida requirements concerning HIV testing, confidentiality, treatment, counseling, reporting, and partner notification

For CNA and HHA applicants, qualifying CPR certification must be through an appropriate approved provider such as:

• American Heart Association
• American Red Cross
• Health & Safety Institute

The course must include an in-person skills demonstration. Online-only CPR certificates do not satisfy the requirement.

The Florida ADRD framework has three parts:

• Written information about interacting with people who have Alzheimer's disease or related dementias, provided when you begin.
• A 1-hour ADRD training program provided by the Florida Department of Elder Affairs, completed within 30 days after you begin.
• If you provide personal care (for example, as a CNA or HHA): 2 additional hours of ADRD training, completed within 7 months after you begin.

Keep your completion records so you can provide them to TenderCare.

Provide documentation of at least 2 hours of qualifying training covering the applicable Florida requirements for assisting with self-administered medications.

The training must include verification that you can read a prescription label and its instructions.

Acceptable documentation is limited to sources permitted under the applicable current Florida rule.

Before being approved to transport clients or run client-related errands, you must satisfy TenderCare's current Hired & Non-Owned Auto (HNOA) insurance requirements. Current requirements include:

• No more than 2 moving violations within the preceding 3 years
• No at-fault accidents within the preceding 3 years
• No conviction within the preceding 7 years for:
  • DUI
  • DWI
  • Reckless driving
  • Vehicular manslaughter
  • Driving dangerously
  • Or a similar offense
• Maintain at least the applicable state-minimum automobile insurance

Approved drivers are also subject to ongoing insurance verification and periodic Motor Vehicle Record review.

You must promptly report any:

• Accidents
• Moving violations
• Driver's license changes
• Insurance cancellation or lapse
• Material insurance-coverage changes
• Potentially disqualifying driving convictions